However, please give us a call so we can find a similar part for you: 1.888.902.3309, or email out of stock but there are shipments on the way to re-stock our warehouses. Need a similar part? Please call 1.888.902.3309, or email is not available for immediate shipping. This product has been completely discontinued by the manufacturer and no longer available. We developed exclusive relationships with major manufacturers, therefore, please place your order today to ensure you will be one of the first to receive this item once it will be available for shipping. Need it sooner? Please call 1.888.902.3309, or email is not yet shipping from our warehouse or from the manufacturer. Need it sooner? Please call 1.888.902.3309, or email item is on its way to our warehouse or to manufacturing company warehouse and will be shipping as soon as possible, usually in 5-7 business days. Need it sooner? Please call 1.888.902.3309, or email components are available for production, and finished product will be shipped either from our warehouse or manufacturing company warehouse normally in 7-10 business days. Item ships either from our warehouse or directly from the manufacturer, usually within 24-48 hours. Product is available for immediate shipping from our warehouse, usually within 24 hours. With the right information and request, we can deliver product nationwide within 24-48 hours, we want you to be 100% satisfied with our outstanding service. UPS Replacement Battery Cartridges (RBC)įast and prompt delivery is very important to us.Audio power amplifiers and digital audio splitters.Speakers (outdoor, ceiling, in-wall, on-wall).DisplayPort and Mini DisplayPort Switch.Time well spent.Blackmagic Design BMD-VHUB/WSC/PRO-Control Systems | AVProSupply ![]() I'm really glad this fault didn't appear just before a live show!Įither way, I'll keep you all posted on how this interesting problem develops.īTW, the support folks were very cluey and good to talk to. I've abandoned this zorched router for another, to get my work done safely, until the mystery is solved. I'll try further roll-backs.Īll the above scenarios suck. Then, why would I be expected to pay a second time for a pissweak piece of junk?Īnother possibility is that this particular Hub might have been running on even-older firmware, and that the last two or three updates were all incompatible with it. If not, then the router has survived less than two years in light-duty service before becoming bin-food. If this has happened, why might I have to pay to fix this? Who would be liable for any loss or damage to customers arising from this apparent oversight?Ĭan a rogue firmware upgrade totally zorch your hardware? If BMD know v6 is buggy, why isn't there a "read-me" on the support page or inside the download bundle to warn us of what they apparently already know? How did a reportedly known buggy firmware update get released at all? If so, was v6 ever tested on this model before release? ![]() I also wonder whether v6 was ever compatible with this router at all, as it's a discontinued product. If that doesn't work, the device has to go back for servicing, which may be charged for, including a real possibility it's now totally stuffed/zorched/bricked and will require purchasing a full replacement. I've decided to wait until the sanitised v6 is released and see if it fixes everything. I tried this but despite it accepting the roll-back to v5.2, the hub still crashes. I phoned BMD support about the failed upgrade on the 16x16 Smart Videohub router, and was advised as follows:ġ) There are known bugs in the v6 Smarthub firmware.Ģ) Do not install v6 on ANY Hub until it's fixed (in a few days) stay with v5.2ģ) Remove v6 from my PC, reinstall v5.2 and force a firmware re-install on to the 16x16 hub.
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